Yogsiddha Yoga Store
Thank you for shopping with Yogsiddha. We want your yoga essentials to reach you safely and on time. Please read our shipping policy below.
WITHIN INDIA ORDER PROCESSING TIME
• Orders are typically processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
DELIVERY TIME FRAME
• Domestic orders are delivered within 7–8 business days from the date of order confirmation.
• Sundays and public holidays are not counted as business days.
SHIPPING CHARGES
• Free shipping is available on orders above ₹800.
• For orders below this amount, a delivery charge of ₹40 will apply.
TRACKING INFORMATION
• Once your order is shipped, you will receive a confirmation message or email on your registered phone number and email address.
• This will include your tracking number so you can follow the delivery status of your parcel.
DELIVERY PARTNERS
• We work with trusted courier partners to ensure your order reaches you safely and on time.
ADDRESS ACCURACY
• Please make sure the delivery address and contact number you provide are complete and correct.
• Yogsiddha will not be responsible for delays or failed deliveries caused by an incomplete or incorrect address.
INTERNATIONAL ORDER PROCESSING TIME
• Orders are typically processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
DELIVERY TIME FRAME
• International orders are delivered within 7–8 days, depending on your destination country.
• Customs clearance in the destination country may cause delays beyond our control.
SHIPPING CHARGES
• International shipping charges are calculated based on your package weight and destination.
• Any customs duties, taxes, or additional fees are the responsibility of the customer and are not included in the shipping cost.
TRACKING INFORMATION
• Tracking details will be shared with you once your order is dispatched, so you can follow your shipment until it arrives.
CUSTOMS AND IMPORT DUTIES
• Please check your country's customs and import policy before placing an order.
• Yogsiddha is not responsible for delays or any costs related to customs clearance.
• If an order is returned because customs duties were not paid, the refund will be processed as per our return policy, excluding the shipping charges.
DELIVERY ISSUES LATE OR DELAYED DELIVERY
• We always try our best to meet our delivery timeline.
• Sometimes circumstances beyond our control, such as weather disruption, natural calamities, or courier service delays, may occur.
• In such cases, we will keep you informed and work to resolve the issue properly.
UNDELIVERED PACKAGES
• If a package is not received by the customer because it was returned due to an incomplete address, failed delivery attempts, or refusal by the customer, a reshipping fee will apply.
DAMAGED PACKAGES
• If your package arrives damaged, please contact us immediately with a photo of the product.
• We will assist you in resolving the issue.
ADDRESS ACCURACY
• Please double-check your shipping address to ensure prompt delivery.
WEATHER AND OTHER OCCASIONAL DELAYS
• Weather or other occasional events may sometimes affect shipping. We appreciate your patience.
CONTACT US
For any questions about your order or shipment, please reach out to us:
• Email: yogsiddhayogastore@gmail.com
• WhatsApp / Phone: 8421238353
• Working Hours: Monday to Saturday, 10 a.m. to 6 p.m. IST